TECHNICAL SERVICE

Reliable resolution to keep your operation active.

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Technical Service Department

Expert maintenance for your machine

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Immediate remote assistance

Immediate remote assistance

Preventive and predictive maintenance

Preventive and predictive maintenance

Corrective services

Corrective services

Installation and commissioning

Installation and commissioning

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Immediate remote assistance

We provide fast and efficient remote technical support to minimize disruptions to your production. Up to 80% of reported issues can be resolved remotely, allowing us to offer agile solutions without the need for on-site visits, optimizing response times and reducing operating costs.

Preventive and predictive maintenance

We offer customized preventive and predictive maintenance plans designed to extend the life of your CNC machinery and reduce downtime. We perform scheduled inspections, adjustments, technical cleaning, and operating condition monitoring to anticipate potential failures and ensure optimal performance at all times.

Corrective services

We offer fast and effective solutions thanks to our extensive inventory of spare parts and consumables, allowing us to minimize wait times. We have a highly trained technical team to diagnose and repair CNC machine failures accurately and efficiently.

Installation and commissioning

We take care of the proper installation of your CNC machinery, ensuring a safe and efficient start-up. We offer comprehensive operation and maintenance training, 100% in Spanish, to ensure proper equipment operation from day one. We also include unlimited remote after-sales support to assist you every step of the way.

Preventive maintenance

Protect your investment with regular preventive maintenance: comprehensive inspections that detect and correct faults before they occur, minimize unexpected downtime, and ensure the operational continuity of your production.

Preventive maintenance PM1

We offer three visits to ensure your laser machine's peak performance. These comprehensive checkups prevent unexpected downtime and allow you to plan major repairs ahead of time.

Preventive maintenance PM4

We guarantee the maximum performance of your laser machine with 12 visits per year, all planned to minimize disruption to your production and avoid major corrective interventions. We perform exhaustive checks that prevent unexpected failures and extend the lifespan of your equipment.